Internal Intake Webpage

Receptionist Call (New PNC) – Smile, You’re Amazing 😊

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Receptionist Name

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Last

Good morning/afternoon, thank you for calling Perry & Young. My name is [Receptionist's Name]. How may I assist you today?

I would be happy to help with that. Can I start by getting some basic information from you? May I have your full name, please?

Caller Name

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Last

Thank you, [Caller's Full Name]. Could you please provide me with your contact information, including your phone number and email address?

Caller Phone Number:

Caller Email

Are you reaching out to us on behalf of someone else? If so, what is the persons name?

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Last

Leave blank if they are not contacting us on behalf of someone else.

Great, thank you. Well, tell me a little bit more about the situation and what happened?

Comments/Summary:

Could you please share the date of the incident and the location where it occurred?

When did the incident occur?

Where did the incident occur?

Obtain as much information as the PNC can provide: Address, City, County, State.

Thank you, We would like to offer you a free consultation to discuss your case in more detail.

But first, Is there any questions you have before I schedule a call back?

Type of Incident:

Great, Im going to get this information to our intake department. They will be giving you a call back soon with next steps.

Thank you so much for contacting us, [Caller's Full Name]. We look forward to helping you!

New PNC Call - Reception:*